ZOOM POLICY

Students should:

Have a dedicated space for music learning like a desk

Dress as if they were attending an in person class

Be Punctual

Listen to the instructor

Behave as if they are at school

Students should not:

Curse or use inappropriate language

Use an inappropriate background

Lay down

Zoom cares about our communities, their schools, and all students. Recent school closures as a result of COVID-19 have significantly increased educators’ reliance on virtual learning environments. We want to share with our valued educational customers best practices that can be implemented to ensure your school is using Zoom’s services in ways that best promote the safety and privacy of the students, teachers, and administrators who are your users. These best practices will help you create and maintain a safe and secure learning environment for your users, especially for K-12 schools. But, many of these practices will be applicable to higher education institutions as well. Be sure to obtain parental consent Please remember that the obligation to obtain parental consents, where required, as it pertains to students and their data rests with our educational customers. Zoom relies on you to obtain consent from parents for their children to use the Zoom services. Your organization should be able to demonstrate compliance with the parental consent requirements contained in the Children’s Online Privacy Protection Act (“COPPA”) and other applicable laws. Supervised Account Creation Students under the age of 18 should not go to www.zoom.us to create an account because (i) they should only be joining Zoom meeting sessions as participants (not separate account holders) through the School Subscriber’s account and (ii) minors are not permitted to create an account per Zoom’s Terms of Service. The School Subscriber’s account administrator (e.g., teachers) should securely and confidentially provide meeting information and meeting passwords to the student users to ensure the school can maintain supervision and control over its student users’ meeting experiences. If students have already signed up for individual accounts, Zoom can assist schools in fixing this. MSI Option Account administrators can use this tool to mass configure the Zoom desktop client with the appropriate user settings and ensure those settings apply to each download with your school’s account. For more information, please visit the links below: https://support.zoom.us/hc/en-us/articles/201362163-Mass-Installation-and-Configuration-for-Windows https://support.zoom.us/hc/en-us/articles/115001799006-Mass-Deployment-with-Preconfigured-Settings-for-Mac School Administrator’s Guide to Rolling Out Zoom Tips and Tricks for Teachers Educating on Zoom | March 2020 | 2 Only allow users to join meetings within your organization’s account If you issue student devices, you can lockdown the Zoom client to only allow users to join meetings from within your school’s account. This ensures that Zoom can only be used for school related purposes. Require sign in to account to attend meetings If using a school email address, enabling this setting requires users to log in securely to participate in a meeting hosted by your school, ensuring that each meeting participant is monitored and identified. For further details, please visit: https://support.zoom.us/hc/en-us/articles/360037117472- Authentication-Profiles-for-Meetings-and-Webinars Meeting Registration Meeting hosts can ensure that only registered and approved participants can attend a meeting. For further details, please visit: https://support. zoom.us/hc/en-us/articles/211579443-Registration-for-Meetings In Meeting Security and Controls The meeting host has a variety of controls they can use to secure their meeting. For more information, visit https://support. zoom.us/hc/en-us/articles/115005759423 ● Lock the Meeting: when you’re in the meeting, click Participants at the bottom of your Zoom window. In the participants pop-up box, you will see a button that says Lock Meeting. When you lock the meeting, no new participants can join, even if they have the meeting ID and password. ● Expel a Participant: still in that participants menu, you can mouse over a participant’s name, and several options will appear, including Remove. Click that to kick a participant out of the meeting. They can’t get back in if you then click Lock Meeting. ● Prevent Participants from Screen Sharing: In the host controls, click the arrow next to Share Screen and click Advanced Sharing Options. Under “Who can share?” choose “Only Host” and close the window. ● Attendee On-Hold: if you need a private moment, you can put attendees on-hold. The attendee’s video and audio connections will be disabled momentarily. Click on the attendee’s video thumbnail and select Start Attendee On-Hold to activate this feature. ● Disabling Video: Instructors can turn participant video off and request to start participant video. This will allow instructors to block unwanted, distracting or inappropriate gestures on video. ● Mute participants or Mute All: Instructors can turn mute / unmute participants or all. This will allow instructors to block unwanted, distracting or inappropriate noise from the meeting. Tips and Tricks for Teachers Educating on Zoom | March 2020 | 3 Disable private chat To ensure that students focus on the lesson at hand, meeting hosts can limit students’ ability to chat amongst one another while a meeting is in session or in-meeting chat can be disabled in its entirety. For instructions, please see: https://support. zoom.us/hc/en-us/articles/115004809306-Controlling-and-Disabling-In-Meeting-Chat Disable Group Messaging account-wide or restrict student IM contacts You can restrict the usage of Group Chat and Instant Messaging (out of meeting chat) or limit chat only to certain contacts such as Instructors or Counselors, restricting the possibility of students posting or disclosing any personal information to other students publicly. This can be done with IM groups. For instructions please see: https://support.zoom.us/hc/en-us/ articles/203749815-Managing-IM-groups Review the Zoom for K-12 Schools & Districts Privacy Policy available here: www.zoom.us/childrens-privacy which is designed to reflect Zoom’s compliance with the requirements of COPPA, the California Consumer Privacy Act (“CCPA”), the Federal Education Rights and Privacy Act (“FERPA”), and other applicable law. Support We understand that, for some, the move to a remote learning environment may be happening quickly, and we are here to help. If you have any questions regarding these guidelines or other topics related to student privacy, please contact your account representative or support@zoom.us. 

THE ROCK SHOP AND DYLANS SCHOOL OF MUSIC LIMITED LIABILITY COMPANY’S PRIVACY POLICY

This privacy policy (the “Policy”) is intended to inform you of the types of information The Rock shop and  Dylans School of Music, LLC (“we” or “us”) collect, as well as our policies and practices regarding the collection, use, and disclosure of that information through the web pages at www.therockshopnyack.com and any other subdomains available on our Site, along with any associated and successor websites, features, information and other services we provide such as instrument sales and instrument repairs (the “Services”).

Acceptance of Terms 

Please read this Policy carefully, because by using the Site and our Services, you are acknowledging that you understand and agree to the terms of this Policy, and consent to the manner in which we may collect, use and disclose the foregoing information. If you do not agree to the terms of this Policy, please do not use the Site or our Services.

Reservation of Rights

We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on the Policy the date it was updated. We encourage you to review this Policy from time to time to make sure that you understand how any Personal Information you provide will be used. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes.

This Policy applies solely to information collected by the Site or as a result of your use of our Services.  The following is a list of typical questions clients may have with respect to the use of our Site and Services.

What Information Do We Collect?

Depending on how you use our Site or Service, we may collect the following two (2) types of information:

Personally Identifiable Information You Provide to Us – We only have access to and collect personal information (such as your name, date of birth, social security number, credit card number, mailing or billing address, telephone number, or email address, and email preferences (collectively, “Personal Information”) that you voluntarily give us via email or other direct contact from you. We will not sell or rent your Personal Information to anyone. We are the sole owners of the Personal Information collected on this Site.

Non-Personally Identifiable Information Provided to Us - Non-personally identifiable information is information that any single of item of which, by itself, cannot be used to identify or contact you, such as demographic information (like age, profession, gender, current location, zip code, birth date, or year of birth), IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Service. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your viewing preferences).

Information Collected by Automated Means – Whenever you use the Site, we, as well as any of our third-party advertisers and/or service providers, may use a variety of technologies that automatically collect information about how the Site is accessed and used (“Usage Information”). Usage Information may include, in part, browser type, operating system, the page served, the time, how many users visited the Site, and the website you visited immediately before the Site. This statistical data provides us with information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page, and which hyperlinks, if any, they “click” on. Usage Information helps us to keep the Site fresh and interesting to our visitors and to tailor content to a visitor’s interests. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we treat it as Personal Information.

Device Identifiers – In the course of collecting Usage Information we may also collect your IP address, MAC Address or other unique identifier (each a “Device Identifier”) for the computer, mobile device, Wi-Fi card, or other technology (collectively, “Device”) you use to access the Site. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers. Our computers identify your Device by its Device Identifier. When you visit the Sites, we may view your Device Identifier. We use this information to identify repeat visitors to our Site. We also may use this information to send you targeted advertisements and to enhance the Site. We may associate your Device Identifier with your Personal Information.

The technologies used on the Site, including Device Identifiers, to collect Usage Information may include, without limitation:

Cookies – Cookies are data files placed on a Device when it is used to visit the Site. We may use cookies to collect and store certain information about you. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them).

Web Beacons – We may also include web beacons (also known as web bugs, Internet tags, pixel tags, tracking pixels and clear GIFs) with the content and ads that we deliver to you, which we will use to collect information regarding your interaction with our content and ads. A web beacon is a transparent graphic image placed on a web page or in an email, which indicates that a page or email has been viewed or that an email has been forwarded. In addition, a web beacon allows third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. A web beacon may also tell your browser to get content from another server.

Cookies and web beacons (together, “Site Cookies”) may enable us to track and target the interests of our users to enhance the experience on our Site, track user actions/behavior on our Site and track the effectiveness of ads.

Analytics

We also collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of our Site and Service. This information may be used to analyze trends, to administer the Site and Service, to monitor the use of the Site and Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Service and evaluating the the use of the Site and Services by the public and clients in a general capacity.

We use one product (not sure if you want to use other products, if so list them here) to analyze activity on our site. We use Google Analytics to understand how users use our site to enhance the user experience on our Site. if you wish to opt-out of Google Analytics, go to https://tools.google.com/dlpage/gaoptout?hl=en-gb.

Access and Ability to Correct Personal Data

Upon request via postal mail, e-mail, or phone, The Rock Shop and Dylan’s School of Music, Limited Liability Company will provide to visitors a summary of any personal information retained by it regarding the visitor. Visitors may modify, correct, change, or update their personal record or cause their personal record to be removed from The Rock shop and Dylans School of Music, Limited Liability Company database. We will only send personal records to the e-mail address on file for the visitor name associated with it. 

Right to Contact the User

The Rock shop and Dylan’s School of Music, Limited Liability Company reserves the right to contact site visitors regarding this privacy policy, or any other policies or agreements relevant to site visitors.

How Do We Use Your Information?

We will use your information to respond to you regarding the reason you contacted us. We will also use your information as follows:

Registration – You may be required to establish an account with us in order to take advantage of certain features of the of the Service we provide. If so, if you wish to establish an account you will be required to provide us with information (including personally identifiable information and non-personally identifiable information) which may include, without limitation, name, username, postal address, email address, birth date, and credit card and billing information. A user may need to first complete a registration form in order to use the Site. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Third-Parties - We may also receive personally identifiable information about you from third- parties providing credit and debit card authorization and fraud screening services as part of the registration process and from various online platforms through which you access our services.

Interaction & Registration - In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an email with questions or comments. Also, we will have access to any personally identifiable information that you choose to share through the Service (such as your name if you include it in content that you post to the Service). A user may need to first complete a registration form in order to use the Site. During registration, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our Site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders – We may request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we will use this contact information to contact you.

Surveys and contests – From time-to-time, our Site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

Customer Service – Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Policy.

Chat – Our Site may use chat functionality to enable direct communication with you through our Site. We will primarily use such information to assess your needs and to gain your contact information so that we may contact you to further discuss our products and/or services.

Do We Share Your Information?

We will not trade, rent, share or sell your Personal Information to third-parties, unless you ask or authorize us to do so (or unless you authorize us to use your credit-card information or debit-card information as discussed above with respect to any registration process.

Unless you ask or provide your consent to do so, we will not share your Personal Information with any third-party outside of our organization, other than with our service providers, including as necessary to fulfill your request, e.g. to ship an order. Only employees who need the Personal Information to perform a specific job (for example, billing or customer service) are granted access to Personal Information. The computers/servers in which we store Personal Information are kept in a secure environment.

We may share aggregated demographic information with our partners and advertisers. This is not linked to any Personal Information that can identify any individual person.

We will disclose Personal Information when we believe in good faith that such disclosures (a) are required by law, including, for example, to comply with a court order or subpoena, or (b) will help to: enforce our policies; enforce contest, sweepstakes, promotions, and/or game rules; protect your safety or security, including the safety and security of property that belongs to you; and/or, protect the safety and security of our Site or third parties. In addition, if Dylan’s School of Music, LLC or all of its assets are acquired, all of the data collected by us through the Site and through other means and services provided by us would be among the transferred assets.

Your Privacy Rights — Access to and Control Over Information

We offer you choices regarding the collection, use, and sharing of your Personal Information. If you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the email address or phone number given on our Site. We do not charge for this service, and your opt-out request will be processed within thirty (30) days of the date on which we receive it.

You can do the following at any time by contacting us via the email address or phone number given on our Site:

(i) See what data we have about you, if any;

(ii) Change/correct any data we have about you;

(iii) Have us delete any data we have about you; and

(iv) Notify us if you do not want us to share your Personal Information for marketing and promotional purposes.

How to Opt-Out of Targeted Advertising

You can set most web browsers to notify you if you receive a cookie, or you may choose to block cookies, though either of those actions may affect the use of our Site. If you prefer to not receive targeted advertising, you can opt out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices/. Please note that even if you choose to remove your information (via opting out), you will still see advertisements while you are browsing online. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The DAA Opt-Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies’ pages where you can opt-out of receiving targeted advertisements from companies.

 

 

Does This Policy Apply to Other Websites Linked To Or From the Site?

The Site may contain links to other websites. Any Personal Information you provide on linked pages or sites is provided directly to that third party and is subject to that third party’s privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these websites or any other sites that are linked to or from the Site. We encourage you to learn about their privacy and security practices and policies before providing them with Personal Information.

Notice Concerning Minors

Minors (as defined under the laws of THEIR jurisdiction or residence) are not eligible to use these services without the express permission and/or supervision of their parent or guardian. Ryan’s School of Music does not knowingly collect personal information from any minor without parental consent, and we will not use this information if we discover that it has been provided without such consent. This site and service has been designed so that student users are not required to disclose their contact information. Parents and teachers are encouraged to discuss these policies and online safety practices with their children and students.

FERPA

The Family Educational Rights and Privacy Act of 1974 (“FERPA”) is a federal law that states that an educational institution must establish a written institutional policy concerning the confidentiality of student education records and the fact that students must be notified of this statement of policy and their rights under the legislation. Your student records are protected by FERPA policy and our staff has been trained to follow and enforce this policy.

FERPA Block – A FERPA Block allows you to protect the privacy of your information. It prevents the release of all your private information, including the ability of Ryan’s School of Music communicate with you by phone should you need to discuss information in your record. If you have a FERPA Block in place, you can communicate with us by email.

In accordance with FERPA, Ryan’s School of Music Users have the following rights:

The right to inspect and review education records covered by FERPA.

The right to challenge (seek correction of) the contents of these records.

The right to a formal hearing, if necessary, for a fair consideration of such a challenge.

The right to place an explanatory note in the record in the event that a challenge of contents is unsuccessful.

The right to control, with certain exceptions, the disclosure of the contents of the records.

The right to be informed of the existence and availability of the institutional policy covering FERPA rights.

The right to report violations of FERPA legislation to The Rock Shop and any applicable administrative body. The name and address of the Office that administers FERPA is: Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Avenue, SW., Washington, DC, 20202-4605. Users who wish to inspect and review their education records may do so by submitting a written request to us at the following address: 120 Main Street Nyack NY 10960.   The Rock Shop must respond with 45 days of the request by arranging an appointment for the User to review the requested data.

A User may challenge the contents of an education record which they consider to be inaccurate, misleading, or otherwise in violation of their privacy rights. Users may initiate a challenge by submitting a written request to us at 120 Main Street Nyack NY 10960which shall attempt to resolve the problem through informal discussions. If a challenge to a record is not satisfactorily resolved by this procedure, the User will be informed of their right to a formal hearing, the procedures to be followed concerning such a hearing, and its composition. A User requesting a hearing will be notified in writing of the date, place, and time of their hearing.

The hearing board will consist of individuals who are disinterested parties but who may be our Members or Independent Contractors. The decisions of the hearing board will be communicated to the User. Decisions of the hearing panel are final. If decisions of the hearing board are unsatisfactory to the User, the User may place in the education record a statement commenting on the information contained in the record and setting forth any reason for disagreeing with the decision of the hearing panel. If The Rock Shop discloses the contested portion of the record, it must also disclose the User’s statement.

Users will be notified of their FERPA rights annually by e-mail.

What Steps Do We Take To Protect Your Information?

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymizing and pseudonymizing where suitable. We monitor our systems for possible vulnerabilities and attacks. Our web host WP Engine continually tracks vulnerabilities and provides additional security measures. We take measures designed to protect your Personal Information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We provide physical, electronic, and procedural safeguards to protect Personal Information we process and maintain. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of Personal Information maintained in your account, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Site by any person using your password. Please advise us immediately if you believe your password has been misused.

Links to Other Websites 

Our website may contain links to affiliate and other websites. The Rock Shop and Dylan’s School of Music, Limited Liability Company does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website. 

Miscellaneous

This Policy and the privacy practices of The Rock shop and Dylan’s School of Music, LLC will be subject exclusively to the laws of the State of NY in the United States. The Rock Shop and Dylan’s School of Music, LLC makes no representation that this Policy and our practices comply with the laws of any other country or jurisdiction. Users of the Site who reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using the Site, you consent to the transfer, processing and use of your information outside your country.

RETURN POLICY - Online and in store

We will take back any and all products within 7 days - For guitars and larger items we add a %20 restocking fee